Effective Date: September 1st,2024
At OneStop Antivirus, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services, including the OneStop Antivirus software, mobile app, and website.
1. Information We Collect We may collect the following types of information:
- Personal Information: Name, email address, phone number, and billing information when you sign up for our services.
- Device Information: Information about your device, including IP address, operating system, device type, and browsing activity, to enhance our services.
- Usage Data: Details on how you interact with our software and website, including app usage, pages visited, and time spent on our services.
- Security Logs: Data related to malware, viruses, or potential security threats identified by our software.
2. How We Use Your Information We use your information to:
- Provide and improve our antivirus services.
- Process payments and manage your account.
- Send you updates, notifications, and customer support messages.
- Detect, prevent, and respond to security threats or malicious activity.
- Personalize your experience and offer relevant content.
3. Information Sharing We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Trusted partners who help us deliver our services, such as payment processors or customer support tools, bound by confidentiality agreements.
- Legal Requirements: If required by law or in response to legal requests to comply with legal obligations or protect the rights and safety of OneStop Antivirus and our users.
4. Data Security We take data security seriously and use industry-standard encryption, firewalls, and other security measures to protect your personal information from unauthorized access, disclosure, or misuse.
5. Cookies and Tracking Technologies Our website and mobile app may use cookies and similar technologies to collect information about your browsing habits and preferences. You can control cookies through your browser settings, but disabling cookies may affect your experience with our services.
6. Data Retention We retain your personal information for as long as it is necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies. After this period, your data will be securely deleted or anonymized.
7. Your Rights You have the right to access, update, or delete your personal information at any time. You can also opt-out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
8. Children’s Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a minor’s data has been collected, we will take immediate steps to delete it.
9. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and we will notify you of significant updates.
10. Contact Us If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]
Thank you for trusting OneStop Antivirus with your security and privacy!